Terms of Service.

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the Mixlar website (mixlar.net), Mixlar dashboard, Mixlar One desktop application, firmware update services, cloud sync services, plugin marketplace, and any related services (collectively, the "Services"), as well as the purchase and use of Mixlar hardware products ("Products").

By accessing or using our Services, creating an account, or purchasing a Product, you agree to be bound by these Terms. If you do not agree, do not use our Services or purchase our Products.

1.1 Who You Are Contracting With

“Mixlar” is a brand operated by Reys Ventures LLC, an Arizona limited liability company located at 16211 N Scottsdale Rd STE A-6-A #282, Scottsdale, AZ 85254 (referred to in these Terms as “Mixlar,” “we,” “us,” or “our”). Reys Ventures LLC is the legal entity and counterparty for these Terms and for any account, deposit, reservation, order, or purchase you make through the Services.

2. Eligibility

You must be at least 13 years of age to create an account or use our Services. If you are between 13 and 18 years of age, you may only use our Services with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms.

By creating an account, you represent that the information you provide is accurate, current, and complete, and that you will keep it updated.

3. Accounts

3.1 Account Creation

To access certain features of the Services, you must create an account by providing a username, email address, and password. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

3.2 Account Security

You agree to notify us immediately at support@mixlar.net if you become aware of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for conduct that we determine, in our sole discretion, violates these Terms, is harmful to other users, or is otherwise objectionable.

You may delete your account at any time by contacting support@mixlar.net. Upon deletion, your personal data will be handled in accordance with our Privacy Policy.

4. Products and Orders

4.1 Product Descriptions

We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing on our website are accurate. However, we do not warrant that all information is error-free. If a product you receive differs materially from its description, you may return it in accordance with our Return Policy.

4.2 Pricing

All prices are listed in US dollars (USD) unless otherwise stated. Prices are subject to change without notice. Applicable taxes and shipping costs are calculated at checkout and are the responsibility of the customer.

4.3 Order Acceptance

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including but not limited to product availability, pricing errors, or suspected fraud. If we decline your order, we will issue a full refund.

4.4 Payment

Payment is due at the time of purchase. We accept payment methods as displayed at checkout. All transactions are processed through third-party payment processors. By providing payment information, you represent that you are authorized to use the payment method.

4.5 Founder Deposits (Pre-Launch)

A fully-refundable deposit (currently $5 USD) may be offered before our Kickstarter campaign to lock in Founder's Edition pricing on the Mixlar M1X. Deposits are processed by Stripe and are refundable in full upon request at any time before the Kickstarter campaign goes live. After the campaign launches, deposit terms may change and will be communicated before launch.

Your deposit is credited toward your Kickstarter pledge when you back the project. Deposits do not guarantee product availability, shipping date, or specific configuration options. Founder's perks (including pricing, shipping benefits, and limited quantities) are subject to the terms displayed at the time of deposit and may require timely completion of your Kickstarter pledge.

To request a deposit refund before launch, email support@mixlar.net from the email used at checkout. Refunds are typically processed within 5–10 business days.

4.6 Shipping

Shipping times and methods are as described at checkout and on our Support page. We are not responsible for delays caused by carriers, customs, weather, or other circumstances beyond our control. Risk of loss passes to you upon delivery of the Product to the carrier.

4.7 Custom Program (B2B)

Mixlar offers a Custom Program for teams, esports organizations, and businesses. The program is subject to a minimum order quantity of fifty (50) units unless we agree otherwise in writing.

Quotes and contact. Custom pricing, configurations, and lead times are not fixed at checkout. Submit a quote request at mixlar.net/accessories or email support@mixlar.net. We will respond within two (2) business days. Full program terms, including volume pricing tiers, will be published after our Kickstarter launch; until then, all B2B quotes are provided individually.

Pricing. Custom unit pricing depends on quantity, materials, finishes, and branding requirements. Larger orders generally receive lower per-unit pricing. Final pricing is confirmed in your written quote and purchase agreement only.

Lead times. Production and delivery timelines depend on order size, configuration complexity, and current manufacturing capacity. Estimated lead times will be included in your quote. We are not liable for delays caused by factors outside our reasonable control once production has begun.

Payment. Unless otherwise stated in your quote, custom orders require a deposit before production begins, with the balance due before shipment. Payment methods and schedules will be specified in your quote or invoice.

Cancellation. You may cancel a custom order without penalty before you accept a final quote or before we confirm that production has started. Once production has begun, custom orders are non-cancellable and non-refundable, except as required by applicable law or as we agree in writing. Please review quote details carefully before approving.

Custom B2B orders are non-returnable once delivered, except for defects covered under Section 5 (Warranty) or as required by law. See also our Return Policy.

4.7 Pre-Launch Reservations, Deposits & Crowdfunding

The Mixlar M1X is a pre-launch product that is not yet in mass production and does not yet ship. The following terms govern any deposit or reservation you place before our Kickstarter campaign and product launch:

• A deposit is a reservation, not a purchase. Your $5 deposit reserves a place in line and locks in Founder pricing. It is not payment for, or a guarantee of, a finished Product, and it does not create a contract of sale. No Product is sold or shipped at the deposit stage.
• Everything pre-launch is an estimate. Product specifications, features, renderings, photographs, prototypes, pricing, quantities, and shipping or delivery dates shown anywhere on our Services are preliminary estimates and may change at any time. Images may depict prototypes or renders that differ from final production units.
• Founder perks depend on a successful Kickstarter pledge. Founder pricing and Founder perks are fulfilled through, and conditioned upon, you completing a corresponding pledge during our Kickstarter campaign, subject to Kickstarter, Inc.’s own terms of use. A deposit alone does not complete a purchase; you must back the campaign when it goes live.
• If the campaign does not fund or does not launch. If our Kickstarter campaign does not reach its funding goal, is cancelled, or does not launch, your deposit will be fully refunded to the original payment method. We are not obligated to produce or deliver the Product if the campaign does not fund.
• Refunds, changes, and delays. Your deposit is 100% refundable at any time before the Kickstarter campaign goes live, no questions asked, by emailing support@mixlar.net. Hardware development can be delayed; we may modify, delay, or discontinue the Product, and if we discontinue it before fulfillment we will refund outstanding deposits. Estimated timelines are not guarantees.
• “First 100” and limited allocations. Limited tiers (such as the “First 100” Founder allocation) are filled on a first-paid, first-served basis by deposit timestamp. If demand exceeds available capacity or a limited tier sells out, we may close the tier, and a deposit does not guarantee a specific tier, unit, allocation, or delivery position. Where two deposits are effectively simultaneous, priority is determined by our payment processor’s recorded transaction time.

To the maximum extent permitted by law, your sole remedy with respect to a pre-launch deposit is a refund of the deposit amount.

5. Warranty

5.1 Limited Warranty

Mixlar warrants that Products will be free from defects in materials and workmanship for a period of twelve (12) months from the date the Product is shipped to you (the "Warranty Period"). This warranty applies only to the original purchaser and is non-transferable.

5.2 What Is Covered

The warranty covers:

• Hardware malfunctions not caused by user damage, misuse, or modification
• Defective buttons, sliders, knobs, encoders, or other input components
• Display or LED failures
• USB or Bluetooth connectivity defects caused by hardware faults

5.3 What Is Not Covered

The warranty does NOT cover:

• Physical damage from drops, impacts, crushing, or bending
• Liquid damage or exposure to excessive moisture or humidity
• Damage caused by unauthorized repair, modification, or disassembly
• Damage caused by use with unauthorized third-party accessories or software
• Cosmetic wear and tear, including scratches, dents, and fading
• Damage resulting from misuse, neglect, or failure to follow product documentation
• Software issues, including plugin compatibility, operating system conflicts, or user configuration errors
• Normal degradation of consumable components (such as rubber feet or cable strain relief)
• Products purchased from unauthorized resellers

5.4 Warranty Claims

To submit a warranty claim, contact support@mixlar.net with your order number, device serial number, a description of the defect, and supporting photos or video. We will respond within two (2) business days. If the claim is approved, we will provide a prepaid return label and either repair or replace the Product at our discretion.

5.5 Warranty Limitations

The warranty set forth in this section is the only express warranty applicable to the Products. Warranty remedies (repair, replacement, or refund at our discretion) are not subject to the general liability cap in Section 12. To the maximum extent permitted by applicable law, Mixlar disclaims all other warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Our total liability under this warranty shall not exceed the original purchase price of the Product. We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of or inability to use the Product.

6. Returns and Refunds

Returns and refunds are governed by our Return Policy, which is incorporated into these Terms by reference. Key points:

• Standard products may be returned within 30 days of delivery.
• Custom orders and final sale items are non-returnable.
• Products must be in original condition with all accessories and packaging.
• Refunds are processed within 5-7 business days after inspection.

7. Software and Firmware

7.1 License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the Mixlar One application and related software solely for use with your Mixlar Product for personal, non-commercial purposes.

7.2 Restrictions

You may not:

• Copy, modify, distribute, sell, or lease any part of our software.
• Reverse engineer, decompile, or disassemble our software or firmware, except as expressly permitted by applicable law.
• Use our software for any purpose other than operating your Mixlar Product.
• Remove, alter, or obscure any proprietary notices in our software.
• Use our software to develop competing products.

7.3 Firmware Updates

We may release firmware updates for your Product from time to time. Some updates may be required for continued functionality or compatibility. By using our Services, you consent to receiving automatic firmware update notifications. You are responsible for applying updates. We are not responsible for issues arising from failure to update firmware.

7.4 Open Source Components and Plugin SDK

We may publish portions of our plugin SDK or related developer tools under open source licenses. Open source components, when available, are subject to their respective license terms. Our proprietary firmware, Mixlar One application binaries, and unreleased software remain subject to the restrictions in Section 7.2 unless we expressly state otherwise in writing.

8. Plugins and Marketplace

8.1 Mixlar Plugins

Plugins available through our marketplace may be created by Mixlar or by third-party developers. We do not warrant or guarantee the functionality, safety, or compatibility of third-party plugins.

8.2 User-Created Plugins

If you create and submit plugins to our marketplace, you grant Mixlar a non-exclusive, worldwide, royalty-free license to host, distribute, and display your plugin through our Services. You retain ownership of your plugin and are responsible for ensuring it does not infringe on any third-party rights.

8.3 Plugin Purchases

Plugin purchases are final and non-refundable once the plugin has been delivered or activated. If a purchased plugin is defective, contact support@mixlar.net for assistance.

8.4 Platform Role — Third-Party Plugins Provided “As Is”

For plugins created by third-party developers, Mixlar acts solely as a platform and distributor, not the developer or publisher. Third-party plugins are provided “as is” and “as available,” without warranty of any kind. We do not author, endorse, or guarantee the functionality, safety, security, accuracy, or legality of third-party plugins, and we are not responsible or liable for them or for any damage, data loss, or harm they cause. Your use of a third-party plugin is at your own risk and is governed by any license the developer provides.

8.5 Prohibited Plugin Content and Conduct

You may not create, submit, distribute, or use any plugin that, in whole or in part:

• Contains malware, spyware, ransomware, backdoors, or other malicious or self-replicating code;
• Harvests, exfiltrates, or transmits credentials, payment data, keystrokes, or personal information without clear, informed consent;
• Infringes any copyright, trademark, patent, trade secret, or other intellectual property or proprietary right;
• Violates the terms of service, API rules, or rate limits of any third-party service it connects to;
• Is unlawful, deceptive, defamatory, or harmful, or facilitates unauthorized access to any system or account; or
• Circumvents, disables, or interferes with security, licensing, or update mechanisms of the Services or any device.

8.6 Copyright Complaints & DMCA Takedown

We respect intellectual property rights and respond to clear notices of alleged copyright infringement under the Digital Millennium Copyright Act (DMCA). If you believe a plugin or other content on our Services infringes your copyright, send a written notice to our designated agent at support@mixlar.net (subject line: “DMCA Notice”) that includes: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the allegedly infringing material and information reasonably sufficient to locate it; (d) your contact information; (e) a statement that you have a good-faith belief the use is not authorized; and (f) a statement, under penalty of perjury, that the information is accurate and that you are the rights holder or authorized to act on their behalf. We will remove or disable access to infringing material and may terminate repeat infringers. Submitting a knowingly false notice may result in liability.

8.7 Removal and Enforcement

We may, in our sole discretion and without prior notice, review, reject, remove, disable, suspend, or restrict any plugin or developer account — including for violations of these Terms, security or legal risk, third-party complaints, or any reason or no reason — and we are not liable for doing so. We may also retain and disclose plugin and account information where required by law or to protect users, the Services, or third parties.

9. Cloud Services and Data

9.1 Cloud Sync

Our cloud services allow you to sync device configurations, plugin settings, and preferences across devices. Cloud data is stored on our servers and is subject to our Privacy Policy.

9.2 Data Ownership

You retain ownership of your configuration data, macros, and custom settings. We do not claim ownership over your content.

9.3 Service Availability

We strive to maintain high availability of our cloud services, but we do not guarantee uninterrupted or error-free operation. We may perform scheduled maintenance, which may temporarily affect service availability. We are not liable for any loss of data or interruption of service.

9.4 Termination of Cloud Services

If you delete your account or if your account is terminated, your cloud data may be permanently deleted after a reasonable retention period as described in our Privacy Policy.

10. Intellectual Property

10.1 Our Intellectual Property

All content on our website and within our Services, including text, graphics, logos, icons, images, software, and firmware, is the property of Mixlar or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use our intellectual property without our prior written consent.

10.2 Trademarks

"Mixlar," the Mixlar logo, "Mixlar M1X," "Mixlar One," and related names and logos are trademarks of Reys Ventures LLC. You may not use these trademarks without our prior written consent.

10.3 Feedback

If you provide us with feedback, suggestions, or ideas regarding our Products or Services, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free license to use, modify, and incorporate that feedback without any obligation to you.

11. Prohibited Conduct

When using our Services, you agree not to:

• Violate any applicable law, regulation, or these Terms.
• Use our Services to harm, threaten, or harass any person.
• Attempt to gain unauthorized access to our systems, networks, or other users' accounts.
• Transmit viruses, malware, or other harmful code through our Services.
• Interfere with or disrupt the operation of our Services.
• Use automated tools (bots, scrapers, etc.) to access our Services without our written consent.
• Create multiple accounts for abusive purposes.
• Resell or commercially exploit our Services without authorization.
• Circumvent any security measures, access controls, or usage limits.

Enforcement & bans. We may, at our sole discretion and without prior notice, take any action we consider appropriate to protect our Services and other users — including rate-limiting, and temporarily or permanently blocking, suspending, or banning your access, devices, accounts, email addresses, or IP addresses, as well as removing content and refusing service. This applies in particular to automated abuse such as bot traffic, spam, or repeated or high-volume submissions to our forms, sign-up, waitlist, beta, or quote pages. Attempting to evade a block or ban — for example by changing IP address, email address, device, or account — is itself a violation of these Terms and may result in an extended ban.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Mixlar and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with these Terms, our Services, or our Products, regardless of the theory of liability.

Our total aggregate liability arising out of or in connection with these Terms shall not exceed the greater of (a) the amount you paid to us in the twelve (12) months preceding the claim, or (b) one hundred US dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Mixlar and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

• Your use of our Services or Products.
• Your violation of these Terms.
• Your violation of any third-party rights.
• Any content you submit through our Services.

14. Dispute Resolution

14.1 Informal Resolution

Before filing any formal claim, you agree to contact us at support@mixlar.net and attempt to resolve the dispute informally for at least thirty (30) days.

14.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to conflict of law principles.

14.3 Jurisdiction

Any disputes arising from these Terms that cannot be resolved informally shall be subject to the exclusive jurisdiction of the state and federal courts located in Maricopa County, Arizona.

15. Modifications to Terms

We may update these Terms from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. If we make material changes, we will notify you by email or by posting a notice on our website at least fourteen (14) days before the changes take effect.

Your continued use of our Services after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using our Services.

16. Modifications to Services

We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of our Services.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and Mixlar regarding your use of our Services and purchase of our Products. These Terms supersede any prior agreements or understandings, whether written or oral.

19. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver of any term shall not be deemed a waiver of any other term.

20. Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

21. Contact Us

If you have questions about these Terms of Service, please contact us: