Last updated: February 20, 2026
Please read these Terms of Service carefully before using our Services.
These Terms of Service ("Terms") govern your access to and use of the Mixlar website (mixlar.net), Mixlar dashboard, Mixlar Control desktop application, firmware update services, cloud sync services, plugin marketplace, and any related services (collectively, the "Services"), as well as the purchase and use of Mixlar hardware products ("Products").
By accessing or using our Services, creating an account, or purchasing a Product, you agree to be bound by these Terms. If you do not agree, do not use our Services or purchase our Products.
You must be at least 13 years of age to create an account or use our Services. If you are between 13 and 18 years of age, you may only use our Services with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms.
By creating an account, you represent that the information you provide is accurate, current, and complete, and that you will keep it updated.
To access certain features of the Services, you must create an account by providing a username, email address, and password. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You agree to notify us immediately at support@mixlar.net if you become aware of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.
We reserve the right to suspend or terminate your account at any time, with or without notice, for conduct that we determine, in our sole discretion, violates these Terms, is harmful to other users, or is otherwise objectionable.
You may delete your account at any time by contacting support@mixlar.net. Upon deletion, your personal data will be handled in accordance with our Privacy Policy.
We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing on our website are accurate. However, we do not warrant that all information is error-free. If a product you receive differs materially from its description, you may return it in accordance with our Return Policy.
All prices are listed in US dollars (USD) unless otherwise stated. Prices are subject to change without notice. Applicable taxes and shipping costs are calculated at checkout and are the responsibility of the customer.
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including but not limited to product availability, pricing errors, or suspected fraud. If we decline your order, we will issue a full refund.
Payment is due at the time of purchase. We accept payment methods as displayed at checkout. All transactions are processed through third-party payment processors. By providing payment information, you represent that you are authorized to use the payment method.
Shipping times and methods are as described at checkout and on our Support page. We are not responsible for delays caused by carriers, customs, weather, or other circumstances beyond our control. Risk of loss passes to you upon delivery of the Product to the carrier.
Custom orders (including custom housing, engraving, or special configurations) are manufactured to your specifications. Custom orders are non-cancellable once production has begun and are non-returnable. Please review custom order details carefully before confirming.
Mixlar warrants that Products will be free from defects in materials and workmanship for a period of ninety (90) days from the date the Product is shipped to you (the "Warranty Period"). This warranty applies only to the original purchaser and is non-transferable.
The warranty covers:
The warranty does NOT cover:
To submit a warranty claim, contact support@mixlar.net with your order number, device serial number, a description of the defect, and supporting photos or video. We will respond within two (2) business days. If the claim is approved, we will provide a prepaid return label and either repair or replace the Product at our discretion.
The warranty set forth in this section is the only warranty applicable to the Products. To the maximum extent permitted by applicable law, Mixlar disclaims all other warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Our total liability under this warranty shall not exceed the original purchase price of the Product. We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of or inability to use the Product.
Returns and refunds are governed by our Return Policy, which is incorporated into these Terms by reference. Key points:
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the Mixlar Control application and related software solely for use with your Mixlar Product for personal, non-commercial purposes.
You may not:
We may release firmware updates for your Product from time to time. Some updates may be required for continued functionality or compatibility. By using our Services, you consent to receiving automatic firmware update notifications. You are responsible for applying updates. We are not responsible for issues arising from failure to update firmware.
Our software may include open source components subject to their own license terms. A list of open source components and their licenses is available upon request.
Plugins available through our marketplace may be created by Mixlar or by third-party developers. We do not warrant or guarantee the functionality, safety, or compatibility of third-party plugins.
If you create and submit plugins to our marketplace, you grant Mixlar a non-exclusive, worldwide, royalty-free license to host, distribute, and display your plugin through our Services. You retain ownership of your plugin and are responsible for ensuring it does not infringe on any third-party rights.
Plugin purchases are final and non-refundable once the plugin has been delivered or activated. If a purchased plugin is defective, contact support@mixlar.net for assistance.
Our cloud services allow you to sync device configurations, plugin settings, and preferences across devices. Cloud data is stored on our servers and is subject to our Privacy Policy.
You retain ownership of your configuration data, macros, and custom settings. We do not claim ownership over your content.
We strive to maintain high availability of our cloud services, but we do not guarantee uninterrupted or error-free operation. We may perform scheduled maintenance, which may temporarily affect service availability. We are not liable for any loss of data or interruption of service.
If you delete your account or if your account is terminated, your cloud data may be permanently deleted after a reasonable retention period as described in our Privacy Policy.
All content on our website and within our Services, including text, graphics, logos, icons, images, software, and firmware, is the property of Mixlar or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use our intellectual property without our prior written consent.
"Mixlar," the Mixlar logo, "Mixlar Mix," "Mixlar Mini," "Mixlar Control," and related names and logos are trademarks of Mixlar. You may not use these trademarks without our prior written consent.
If you provide us with feedback, suggestions, or ideas regarding our Products or Services, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free license to use, modify, and incorporate that feedback without any obligation to you.
When using our Services, you agree not to:
To the maximum extent permitted by applicable law, Mixlar and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with these Terms, our Services, or our Products, regardless of the theory of liability.
Our total aggregate liability arising out of or in connection with these Terms shall not exceed the greater of (a) the amount you paid to us in the twelve (12) months preceding the claim, or (b) one hundred US dollars ($100).
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless Mixlar and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:
Before filing any formal claim, you agree to contact us at support@mixlar.net and attempt to resolve the dispute informally for at least thirty (30) days.
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
Any disputes arising from these Terms that cannot be resolved informally shall be subject to the exclusive jurisdiction of the courts located in the United States.
We may update these Terms from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. If we make material changes, we will notify you by email or by posting a notice on our website at least fourteen (14) days before the changes take effect.
Your continued use of our Services after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using our Services.
We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of our Services.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and Mixlar regarding your use of our Services and purchase of our Products. These Terms supersede any prior agreements or understandings, whether written or oral.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver of any term shall not be deemed a waiver of any other term.
You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
If you have questions about these Terms of Service, please contact us:
Email: support@mixlar.net
Website: mixlar.net/support